Buying a furnished Bali residence and checking what is included

Start with a room by room schedule

For a furnished Bali residence, the useful question is not simply whether furniture is included. It is which items will be delivered, how they are specified, and what still needs to happen before the home is ready for your intended use. Request a dated, unit-specific inventory and ask the team to explain any exclusions or unresolved selections.

Embrace’s public ZEN Melasti page states “Furniture included” and lists furnishing and commissioning among its development activities. That is a starting point for a detailed conversation, rather than an itemised description of every residence. A rendering, a show unit and the proposed schedule may serve different purposes. Ask which document describes the package for the unit you are considering.

Separate the items you can see from the ones you will use

Work through the residence room by room. In a bedroom, for example, ask about the bed frame, mattress, bedside lighting, curtains, storage and linen. In a kitchen, ask separately about cabinetry, appliances, cookware and tableware. For a terrace or balcony, check whether seating and any outdoor accessories appear in the proposed package.

These are examples to check, not a claim that ZEN supplies each item. The practical aim is to identify what is included, what is optional and what would need to be sourced separately. A simple list with four columns (room, item, specification and inclusion status) can make two apparently similar offers easier to compare.

For items that affect everyday comfort, a description such as “bed” or “air conditioning” may leave important questions open. Ask for dimensions, capacity or model details where available, and mark anything that has not yet been selected. Avoid filling gaps with assumptions based on a photograph.

Ask how substitutions and personal choices are handled

An item selected early in a project may not be the item offered when the residence is prepared for handover. Ask whether substitutions are possible and, if so, how the team would document them. What criteria would be used to compare a replacement? Would the buyer see the revised specification before it was fitted?

If you want to bring your own furniture or change a finish, raise that before treating the advertised package as a saving you can deduct. Ask whether changes are available, how any extra cost is agreed, and whether an owner-selected item would affect maintenance or operation. Record the answer for the particular unit; do not assume every residence has the same flexibility.

Check the difference between furnished and ready for guests

A room can contain furniture while still needing practical preparation for a stay. Ask who checks that appliances work, who keeps manuals and warranty information, and who confirms the final inventory. If rental operation is part of your plan, ask the proposed operator what additional items or checks it requires before accepting guests.

Embrace names OXO Group Indonesia as ZEN’s operator. OXO’s published description of its property-management services includes maintenance and day-to-day operations. Those general service categories do not establish the contents of a ZEN furnishing package or its opening checklist. Request the project-specific arrangements rather than importing assumptions from another property.

For example, ask who would notice a missing lamp, record it, arrange its replacement and confirm that the room is ready. Establish whether any preparation charges or additional purchases sit outside the advertised package. This is a question to resolve, not an indication that a particular extra charge applies.

Keep an agreed record for handover and later replacements

Before handover, ask how the delivered inventory will be checked against the agreed schedule. A useful record can identify the unit and document version, list the items present, and note missing items or defects with photographs. Ask who receives that record and how outstanding points will be followed up.

Look beyond the first delivery too. Who holds supplier details and manuals? Who handles a warranty enquiry? How would the owner approve an out-of-warranty replacement, and where would its cost be recorded? Clear answers help you understand the work involved without assuming that furniture will never need attention.

What to request for a ZEN residence

Ask the Embrace team for the current furnishing and equipment schedule for the exact residence you are considering, together with the exclusions, any open selections and the proposed handover process. Use it alongside the floor plan and your intended use of the home.

The goal is a residence whose contents you understand before committing, with fewer unresolved assumptions between the presentation and the day you receive it. Explore ZEN Melasti and bring a room-by-room list of questions to your next conversation.